Privacy Policy
Information We Collect
- •Waitlist Data: Name, email, company name, and store details provided during application.
- •Voice-to-Text Transcripts: Real-time text transcripts of in-store interactions to maintain conversation context.
- •Session Data: Temporary identifiers to keep context during the shopping session, then summarizes as you move through the store.
How We Use Your Information
- •Contextual Assistance: To enable Nio to keep context during the shopping session, then summarizes where you left off in your shopping journey.
- •Service Improvement: To analyze interaction quality and improve Nio's expert knowledge base.
- •Communication: To send session summaries or pilot program updates only if you have explicitly opted in.
Our Commitment
- •No Audio Storage: We do not store raw audio recordings. All voice is processed and converted in real-time.
- •No Third-Party Sales: Your data is never sold, leased, or shared with third-party advertisers.
- •No Mandatory Accounts: Shoppers can start instantly with a simple scan without requiring a login or app download.
Your Rights
- •Access & Deletion: You can request a copy of your data or ask for its permanent deletion at any time.
- •Opt-Out: You may unsubscribe from any pilot updates or summaries via the link in our emails or by contacting us directly.
- •Contact: For any privacy-related inquiries, reach us at info@asknio.ai.